FAQ 2017-10-04T21:01:14+00:00
General Questions

Q: I don’t have an e-mail account. How can I get one?

A: You can set up a free e-mail account with providers such as Gmail, Yahoo, MSN or AIM. (Note: Cascadia does not endorse any specific e-mail service.)

Q: How can I find out about open positions without creating an account or profile?

A: You do not need a profile to search open positions. Simply enter the Career Center by clicking the Search & Apply button, and search open positions by job number, area of interest, location or keywords. If you decide to apply for a position, a profile must be created and an online application must be completed. If you are a current Cascadia employee, you will only need to create a profile and upload your resumé; you do not need to complete an online employment application.

Q: I’m a current Cascadia employee, why do I need to provide my resumé?

A: It is important that hiring managers are provided with your qualifications to assist them in the recruitment and selection process. Resumés provide important information about your work experience, education and skills. These areas are closely reviewed and compared to other qualified candidates who are interested in the open position.

Q: Why do I need both a resumé and an application? Doesn’t it contain the same information?

A: The application requires information that you may not have included on your resumé. It is important that both are completed as this information is used when your qualifications are being reviewed.

Q: When I go to the “Jobs I’ve Applied To” link, all the jobs I’ve applied to aren’t there. What happened?

A: Anytime a position is in the final stages of being filled, the job is removed from the website and is consequently removed from the Jobs I’ve Applied To link.

Q: I don’t see a closing date for your jobs. When do they close?

A: Our jobs are open until filled.

Q: How can I find out the status of my application?

A: Due to the large number of applications received, we are unable to verify the status of individual applications. If you are selected for an interview, you will be contacted by the hiring manager directly. If you are not selected, you will be sent an e-mail notifying you that the hiring manager moved forward with another candidate.

Q: How long does the process usually take?

A: The application process can range from days to weeks depending on the volume of applicants and the urgency of the recruitment process.

Q: Can I apply for multiple positions?

A: Yes. It is important to note however, that Cascadia protocol only allows us to consider applicants for one position at a time.

Q: If I apply for more than one position, which position will I be considered for?

A: Cascadia will only consider you for one position at a time. Therefore, your information will be forwarded to the job that you’ve identified that most closely matches your qualifications and experience.

Q: I received several e-mails letting me know I wasn’t selected for a position. Why am I getting more than one at a time?

A: Each time a job is filled, an e-mail is sent to the applicants to let them know. If you get more than one email, you have likely applied for more than one position with the company. The e-mail will contain the job title and number of the position that was filled.

Username/Password Questions

Q: What if I can’t remember my username? Should I create a new account?

A: Please do not create another account/profile. Your username is typically the e-mail address that you used to create your account. When you originally created your account/profile, an e-mail was sent to you with your account information; you may want to check for that e-mail. You may also want to check your junk or spam folder because some e-mail settings filter these e-mails into those folders.

Q: I forgot my password. What should I do?

A: Go to the Career Center and click the Login link. At the bottom of the page you will see a section labeled Forgot Your Password? A series of challenge questions will pop up for you to answer; these were the questions established when you initially created your profile. Also, when you created your account/profile, you received an e-mail with your username and password; you may want to check to see if you still have that e-mail available. You may also want to check your junk or spam folder because some e-mail settings filter these emails into those folders.

Profile Questions

Q: Do I have to create a profile every time I want to apply for a job?

A: No. You only need to create one profile. Simply click on the Search & Apply button and login using the e-mail address and password you used when you initially created your profile. Once you have logged in, you can search and apply for open positions.

Q: When working on my profile, I cannot seem to save my information and resumé. What’s wrong?

A: Please be sure that after you upload, or copy and paste your resumé, that you click Confirm at the bottom. It is very important that you choose only one method for loading your resumé to your profile: either the Browse function at the top of the page, or the Copy and Paste method at the bottom of the page. Once you load your information, click Confirm. You will need to review all the information to be sure it is correct, then click Submit. A pop-up will appear, after which you’ll need to review the information and click OK if you agree that it’s correct.

Q: How do I change my contact information in my profile?

A: You can change your profile at any time by logging in with your e-mail address and password. Click Edit Profile and update your information.

Employment Application Quesitons

Q: If I start the online employment application and can’t finish at that moment, can I come back to finish it later?

A: Yes. If you are not finished and want to come back later to complete your application, save your document as a Draft. Keep in mind, you cannot be considered for a job until you complete the online application and save it as a Final version.

Q: I already uploaded my resumé and filled out my contact information, isn’t that my application?

A: No. You have completed your profile. The application is separate and is triggered once you’ve clicked Apply for a specific job.

Q: What is the difference between saving my application as a Draft and saving it as a Final version?

A: There are two ways to save your application.

  • Save as Final – This locks your application and submits it instantly for the job you are applying for. Once you save your application as final, you will not be able to make corrections.
  • Save as Draft – This saves your application if you are not ready to finish it at that time. If you save it as a Draft, you may edit any information you’ve included on your application.

Q: Every time I apply for a position, I get an e-mail instructing me to fill out an application. I’ve already filled one out. Do I need to do another?

A: If you have already completed the employment application and saved it as the final version, the process is complete. The system automatically generates that e-mail to all job seekers.

Q: I can’t log in to the Career Center. This is the message I receive: “Sorry, your profile cannot be updated or modified at this time. If you feel you have received this message in error, please notify your primary contact at Cascadia Behavioral Health.”

A: Please be sure you are logging into the Career Center from our website. You are likely receiving this message because you are trying to login to the employment application which has already been submitted as a final version.

Q: I’m filling out the employment application. I don’t have the option to select a state in the employment and education areas of the application. What should I do?

A: People who use a Mac computer may have difficulties with our online forms because of the browser they are using. Consider changing your browser to Internet Explorer or Firefox.