Q: What if I can’t remember my username? Should I create a new account?
A: Please do not create another account/profile. Your username is typically the e-mail address that you used to create your account. When you originally created your account/profile, an e-mail was sent to you with your account information; you may want to check for that e-mail. You may also want to check your junk or spam folder because some e-mail settings filter these e-mails into those folders.
Q: I forgot my password. What should I do?
A: Go to the Career Center and click the Login link. At the bottom of the page you will see a section labeled Forgot Your Password? A series of challenge questions will pop up for you to answer; these were the questions established when you initially created your profile. Also, when you created your account/profile, you received an e-mail with your username and password; you may want to check to see if you still have that e-mail available. You may also want to check your junk or spam folder because some e-mail settings filter these emails into those folders.