COVID-19 (Novel Coronavirus) Update

During this challenging time, Cascadia is working in parallel with Multnomah County and the Oregon Health Authority, as well as following CDC (Center for Disease Control & Prevention) and WHO (World Health Organization) guidelines to protect our employees, clients, and community members. We take this outbreak very seriously.

Cascadia has an Incident Command Center Team – led by Chief Medical Officer Jeffrey Eisen – to ensure a consistent approach across the agency.

  • We are insuring we have adequate supplies for prevention and preparedness.
  • We have protocols in place for clients and colleagues with suspected signs or symptoms of flu or coronavirus.
  • We have cleaning plans in place for each site, where sanitizing is happening multiple times throughout the day.
  • We are limiting external access at our residential facilities for individuals with signs or symptoms of cold, flu, or coronavirus.
  • We have plans in place to address absenteeism among our staff.
  • We are reaching out to our most vulnerable community members — including those who are houseless, or have limited access to information and resources – to make sure they have trustworthy information.

Current Hours of Operation & Available Services

Telehealth

The stress of the COVID-19 outbreak on our traditional methods of service delivery, along with the need to maintain the quality of services and safety with our patients and staff, creates an opportunity for innovation. Telehealth (telephone, televideo, telemedicine) services are being introduced across our organization at a rapid pace. In order to help stop the spread of the COVID-19, we encourage individuals seeking care to utilize our telehealth services. To schedule an appointment, new clients should call (503) 674-7777 and existing clients should check in with their care provider, or call the front desk at their home site.

Primary care telehealth appointments are available Monday – Friday from 8:30 AM to 5:00 PM for new or existing patients. For primary care telehealth appointments call (503) 261-6388.

Health Centers

All health centers are operating Monday-Friday, 8:30 AM to 5:00 PM.

In-person primary care appointments will take place at our Plaza Health Center, Garlington Health Center, and Woodland Park Health Center from 8:30 AM to 5:00 PM. Primary care will continue to have a triage nurse in person and by phone for any client who may walk in and need to be evaluated. To schedule an appointment call (503) 674-7777.

All visitors will be asked health screening questions and asked to wear a mask for their protection while in the clinic (if they don’t have a mask, one will be provided). We are also encouraging clients and staff to follow six-feet social distancing guidelines whenever possible.

COVID-19 Testing

To ensure the health and safety of our clients, staff, and community, Cascadia will now be offering drive-thru COVID-19 testing to primary care and residential clients at our Plaza, Woodland Park, and Garlington Health Centers. If you’re interested in receiving a test, we encourage you to check-in with your current provider regarding the next steps and prerequisites for testing.

Urgent Walk-In Clinic

Our Urgent Walk-In Clinic (located at 4212 SE Division) is open from 7:00 AM to 10:30 PM daily.

All visitors will be asked health screening questions and asked to wear a mask for their protection while in the clinic (if they don’t have a mask, one will be provided). We are also encouraging clients and staff to follow six-feet social distancing guidelines whenever possible.

CAIR Line

Our CAIR line, (503) 674-7777, is operating daily from 10:00 AM – 5:00 PM.

Pharmacy

Our pharmacy (located inside our Garlington Health Center) is open and available for clients in-person. Masks and social distance is required.

Group Meetings and Community Activities

All acupuncture appointments and community activities are cancelled at this time. We will be resuming these at a later date and will be contacting clients. Groups will remain virtual.

Latest News and Information

March 24, 2021: Cascadia Employees Share Their COVID-19 Vaccine Stories

Cascadia employees share their COVID-19 vaccine stories, and remind us why it’s so important for our whole community to be vaccinated. Read More >>

January 15, 2021: COVID-19 Vaccine FAQ

As we work to get as many people vaccinated as possible, there is a lot of fast-moving information about the COVID-19 vaccine. Learn about the importance of vaccines, testing and safety, side effects, and more.

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January 7, 2021: COVID-19 Vaccines are Here: What You Need to Know

Although the first COVID-19 vaccines have arrived in Oregon, getting a vaccine is still months away for many of us in the community. Here’s what you need to know.

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December 3, 2020: New COVID-19 County Risk Levels Now in Effect

Earlier this week, Governor Kate Brown announced updates to county risk levels under the state’s new public health framework to reduce transmission and protect Oregonians from COVID-19.

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November 16, 2020: Governor Brown Announces Statewide Two-Week Freeze to Stop Rapid Spread of COVID-19

Governor Kate Brown today announced a statewide Two-Week Freeze, implementing new measures to limit gatherings and stop the rapid spread of COVID-19 across Oregon. The Two-Week Freeze measures will be in effect from Nov. 18 through Dec. 2, statewide.

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October 19, 2020: Individuals with Mental Health Concerns are at Increased Risk for COVID-19

There is new evidence emerging from medical experts and health institutions showing that COVID-19 is disproportionately affecting those who suffer from a mental health concern.

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October 12, 2020: Protecting Indigenous Communities from COVID-19

The COVID-19 pandemic  poses  a grave  health threat to Indigenous peoples around the world. We must ensure services and facilities are provided in indigenous languages and are appropriate to the specific situation of Indigenous peoples.

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September 23, 2020: Self-Care Recovery Tips During COVID-19

The pandemic and challenges brought about by it may cause increased stress, especially for individuals who are in recovery.  It may be difficult, but there are ways to remain grounded and make progress during these unpredictable times.

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September 17, 2020: Supporting a Loved One in Recovery Amidst COVID-19

If you have a loved one in recovery, it’s important to recognize that their treatment and recovery program is probably significantly disrupted by the COVID-19 crisis. There are ways to help and support them during this challenging time.

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June 22, 2020: Cascadia Offering Drive-Through Testing to Clients and Residents

To ensure the health and safety of our clients, staff, and community, Cascadia will now be offering drive-thru COVID-19 testing to primary care and residential clients at our Plaza and Garlington Health Centers. If you’re interested in receiving a test, we encourage you to check-in with your current provider regarding next steps and prerequisites for testing. Due to limited supplies, this service is only available for current clients and residents of Cascadia at this time.

Read More >

June 18, 2020: How to Stay Safe Entering Phase One of Reopening

Multnomah County is approved to enter Phase 1 of reopening on Friday, June 19. While this is exciting news for some residents and business owners, this is not a return to business as usual. COVID-19 is still a significant and imminent threat to the health and safety of our community, and we need to continue to take measures to slow the spread of the virus even as we transition out of the Stay at Home order.

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May 21, 2020: Activities to Keep You En