Update due to COVID-19 (posted 3/23/20)
Starting March 25, all in-person primary care appointments will take place at our Plaza Health Center (2415 SE 43rd Ave, Portland, OR 97206) between the hours of 8:30 AM and 5:00 PM. Primary Care will continue to have a triage nurse in person and by phone (Garlington extension #2563, Woodland Park extension #2362) for any client who may walk in and need to be evaluated.
Primary Care Services
We offer clients primary care services to help achieve the best healthcare results possible. Our team of primary care providers offer checkups and basic health treatment to help individuals maintain an overall healthy lifestyle. Now clients access a medical team that works alongside their behavioral health team to support all of their healthcare needs. By addressing primary medical care — such as hypertension, asthma, diabetes — we can improve the “whole health” of our clients, and the well-being of our community. Our services include:
Support of the Whole Person
Integrated care means we can look at the whole person. While working with individuals enrolled in behavioral healthcare,we may also learn that they experience chronic pain. A client could visit the ER multiple times a year for foot pain, and only be prescribed pain meds. By addressing their primary care needs, we may find that the foot pain was actually a symptom of diabetes; this allows everyone in the care coordination circle to support them with diabetes management, blood sugar checks, and diet.
Dr. Ellen Madnick, MD, Primary Care Team
Dr. Sheryl Estlund, ND, Primary Care Team
Less Emergency Room Visits.
By offering primary care to our clients, we can now coordinate care, address physical concerns and make significant changes in health outcomes like emergency room visits. Prior to integrating mental health and primary care, a client could have visited the ER more than 25 times a year. Through wraparound coordination of services, we are able to get a client into respite or into treatment and work together to help them stabilize in order to find housing – and ultimately not end up back in the ER. This is whole health care.
Preventative & Proactive
For some individuals, seeking medical care can be stressful and overwhelming, leading to avoidance of doctors, tests — this can negatively impact their health and well-being. If they are coming in for their behavioral health needs regularly, we can use that time to also check on their physical health needs. It is a win-win for our clients, and for the care providers. We can offer preventative healthcare, as well as address concerns in a more accessible and coordinated way.